A Commitment to Measurable Results
Pursuing and achieving Authorized WCH Facility designation is not without challenge. Few worthwhile goals are. It requires a fundamental culture shift throughout the healthcare organization—from warrior unconscious to warrior centric. This also shifts the hospital’s focus—from structure and process to outcomes. Clinical quality, patient satisfaction, and the patient-care team environment—all become key performance indicators.
The benefits of the commitment become apparent even before the Authorization is achieved, as the effort:
Builds visionary, inspiring Veteran Health leaders at all levels. Develops, disseminates, and enculturates exceptional practices and strategies. Promotes research, quality improvement, evidence-based practice, and innovation. Establishes new paths to quality, efficiency, effectiveness, and equity.
By retaining a more engaged and effective clinical and patient care workforce, Authorized WCH Facilities reap improvements in outcomes, productivity, service, and financial performance.
