Warrior Centric History Begins with Health Outcome Frustrations
The seed that grew into Warrior Centric Health was planted in Ron Steptoe’s mind in the mid-2000s, when—as leader of Pfizer’s Multi-Cultural Business Team—he became immersed in the data that showed significant and persistent disparities in healthcare outcomes between various American populations. While people were beginning to talk about and act on population-based health solutions, no one—neither business, nor government, nor not-for-profit—had shown much success in actually fixing the problem. Meanwhile, tens of millions of Americans were getting sicker and dying earlier than they needed to, not because healthcare wasn’t available, or even because they couldn’t afford it, but because they were simply being overlooked by the healthcare system.
The problem was as daunting as it was urgent.
Aha! We Can Tackle It With Population-Based Health Principles
The “aha moment” came in 2008, when Steptoe and future co-founder Dr. Evelyn Lewis realized that providing healthcare facilities the tools to deliver better outcomes to a large, DIVERSE population with overlooked needs would also improve care to individuals of ALL socio-economic and ethnic stripes WITHIN that population, thus addressing the health needs of many populations at once.
Steptoe, a West Point grad with a family military history stretching back to the Revolutionary War, and Dr. Lewis, a retired Navy doctor and service-disabled veteran with 25 years of service, knew just the chronically ill, underserved population to focus on: military Veterans and their families. Because this was a particularly large and diverse group, Steptoe and Lewis reckoned finding a way to meet its unique health challenges would go a long way to making a dent in the larger national population health problem.
A Decade of Research & Development Births a Business
Years of research, development and team building later, the WCH platform received its first medical and professional accreditations in 2010, along with its first contract (from Walter Reed Army Medical Center), as well as the Veteran Braintrust Award from the U.S. Congress.
Since then, WCH has grown its Accrediting Bodies, its Team, its Services and its client base, as well as a vendor partnership with Vizient, the nation’s largest healthcare group purchasing organization. WCH was recently named one of the “Top 25 Veteran Founded Start-Ups” by Forbes Magazine.
As a for-profit company, WCH has developed a stable and sustainable business model that will ultimately result in better care, first for Veterans and their families, then—by applying the proven model—to other populations with unique occupational hazards.
